Returns & Exchanges Policy

Effective Date: April 22, 2026

At Blvckrose Designz LLC, many of our products are custom-made, personalized, and produced specifically for each customer. Because of this, we have specific guidelines regarding returns, exchanges, and refunds.

1. Custom & Personalized Products

Due to the custom nature of my products, customized, personalized, made-to-order, or specially designed items are generally non-refundable and cannot be returned or exchanged once production has begun.

This includes, but is not limited to:

• Custom colors

• Custom wording or lettering

• Custom logos or designs

• Vehicle-specific products

• Personalized badges and emblems

• Special requests or modifications

• Made-to-order 3D-printed products

Please carefully review your order details before submitting your order.

2. Incorrect or Defective Items

If you receive an item that is:

• Damaged during shipping

• Defective

• Incorrectly manufactured

• Significantly different from the approved design or order

please contact us within 7 days of delivery.

Blvckrose Designz LLC may request photographs or other information to verify the issue.

If the issue is determined to be our error, we may provide a replacement, repair, or refund, at our discretion.

3. Damaged Packages

If your package arrives damaged, please take photographs of:

• The shipping box

• Any visible damage to the packaging

• The product and its damage

• The shipping label

Contact us as soon as possible and within 7 days of delivery so we can review the situation and determine the appropriate resolution.

4. Returns

Returns are only accepted when approved by Blvckrose Designz LLC before the item is shipped back.

Do not send an item back without contacting us first.

Unauthorized returns may not be accepted or refunded.

If a return is approved, the item must generally be:

• Unused

• In its original condition

• Properly packaged

• Returned within the timeframe provided by Blvckrose Designz LLC

Unless the return is due to an error on our part or a defective product, return shipping costs are the responsibility of the customer.

5. Exchanges

Exchanges are not normally available for custom or personalized products.

For non-custom products, an exchange may be considered on a case-by-case basis, provided the item is unused and meets our return requirements.

Any approved exchange must be authorized by Blvckrose Designz LLC before the item is shipped back.

6. Customer-Provided Measurements & Vehicle Information

Customers are responsible for providing accurate vehicle information, measurements, selections, and customization details when placing an order.

Blvckrose Designz LLC is not responsible for fitment issues resulting from:

• Incorrect vehicle information provided by the customer

• Incorrect measurements provided by the customer

• Selecting the wrong product or vehicle model

• Vehicle modifications that affect fitment

• Installation performed incorrectly

• Failure to follow provided installation instructions

If you are unsure whether a product fits your vehicle, please contact us before placing your order.

7. Installation

Blvckrose Designz LLC is not responsible for damage to a product, vehicle, or other property resulting from improper installation, modification, removal, or use of a product.

Customers are responsible for ensuring that products are installed correctly and safely.

8. Refunds

If a refund is approved, the refund will generally be issued to the original payment method used for the purchase.

Approved refunds may take several business days to appear depending on your bank or payment provider.

Shipping charges are generally non-refundable, except when the return or refund is caused by an error on our part.

9. Order Cancellations

Because many of our products are made to order, cancellation requests must be submitted before production begins.

Once production has started, an order may no longer be eligible for cancellation or refund.

10. Sale & Promotional Items

Items purchased during special sales, promotions, or clearance events may have different return or exchange conditions.

Any special return terms displayed at the time of purchase will apply to that order.

11. How to Request a Return or Report an Issue

To request a return, exchange, replacement, or report a defective or damaged item, please contact Blvckrose Designz LLC with:

• Your order number

• Your name

• The product purchased

• A description of the issue

• Photos or videos when applicable

Please contact us before shipping anything back.

12. Policy Changes

Blvckrose Designz LLC reserves the right to modify or update this Returns & Exchanges Policy at any time. The policy in effect at the time of purchase will generally apply to that order.

Contact

Blvckrose Designz LLC

For questions regarding returns, exchanges, refunds, or product issues, please contact us through the contact information provided on our website.

Thank you for supporting Blvckrose Designz LLC and my small business.